Join Our Family Law Team

Elevate Your Career with a Dynamic, Client-Centred Firm

Legal Assistant/Paralegal Position

Crossroads Law is an award-winning firm that takes pride in building an inclusive culture and provides exceptional customer service to our clients. We provide family law, estate planning and fertility law services to clients across BC and Alberta. As one of the fastest growing firms in Western Canada, we are constantly looking for legal support staff to join our collaborative team. We have offices in both downtown Vancouver and Calgary where we offer a hybrid work environment.

Position Responsibilities Include but are not limited to:
  • Daily time postings, monthly billings to clients and A/R collections
  • Filing, file maintenance and calendar diarizations, and incoming/outgoing mail
  • Scheduling appointments, sending video meeting links
  • Ability to organize and prioritize work
  • Fielding client inquiries via telephone contact/management
  • Preliminary drafting and/or transcription of correspondence and legal documents
  • Understanding of legal procedures in the Family Law area
  • Document filings and court calendar management
  • Other administrative duties as required
Requirements:
  • 4+ years experience working as a Legal Assistant/Paralegal; experience in family law is not necessary but would be an asset
  • Strong communication skills, both written and verbal
  • Flexibility and adaptability in an ever-changing and growing workplace
  • Exceptional interpersonal skills and ability to work collaboratively in a team environment
  • Organized and meticulous with follow-up and detail
  • Ability to take the initiative, prioritize and multitask
  • Proficient in MS Word, Excel, Outlook, Adobe, Esilaw
  • Ability to work overtime on occasion
Candidates are asked to email a cover letter and resume detailing education, previous experience and salary expectations to the attention of:

Amanda Bulk
Crossroads Law
abulk@crossroadslaw.ca

We appreciate all applications however only selected candidates will be contacted for an interview.

Receptionist

Crossroads Law is an award-winning family law firm with offices in Vancouver and Calgary. As a firm, we take pride in providing an exceptional environment for our staff. As one of the fastest growing family law firms in Western Canada, we are looking for a full-time receptionist to join our Vancouver team who can help us grow while providing excellent customer service.

The opportunity

As a receptionist, you would be the first point of contact for the firm, answering phone calls, emails and providing administrative support to the team. We are looking for a driven, administrative professional, with strong computer skills, who enjoys working in a collaborative environment while striving to exceed customer service expectations.

This position is a full-time position Monday to Friday in office. The successful candidate will be a team player who is committed to great customer service and a client centered practice.

Your key responsibilities also include:

  • Greeting guests and visitors in a professional and friendly manner
  • Ensure a positive first impression
  • Answering and redirecting all incoming phone calls
  • Responding to all incoming emails
  • Scheduling appointments
  • Maintaining calendars
  • All duties related to client intake including conflict checks, opening files, etc.
  • Researching and supporting the organization of firm activities and events
  • Supporting the team through general administrative tasks, such as scanning, copying, filing
  • Keeping boardrooms and client facing areas clean, stocked and organized
  • Organizing couriers
  • Assist with billing as required

Your background would include:

  • Strong communication skills, both written and verbal
  • Strong computer and technical skills
  • Exceptional interpersonal skills and ability to work collaboratively in a team environment
  • Solid organization skills and meticulous with follow-up and detail
  • Ability to take initiative, prioritize and multitask
  • Proficient in MS Word, Excel, Outlook, Adobe
  • Previous experience working in an office environment
  • Experience in law is not necessary but would be considered an asset

We appreciate all applications however only selected candidates will be contacted for an interview.


Billing & Accounts Payable Clerk

Crossroads Law is an award-winning family law firm that takes pride in providing exceptional customer service to our clients. We provide family law, estate planning and fertility law services across BC and Alberta with offices in Vancouver and Calgary.

As one of the fastest growing law firms in Western Canada, we are looking for a Billing and Accounts Payable Clerk to join our fast-paced, collaborative, and diverse team. This is a hybrid position with a mix of in-office (Vancouver location) and work from home.

The billing/AP clerk role will have primary duties including preparing invoices, tracking payments, running credit cards and maintaining accurate records. This person would work closely with our other accounting staff as well as our lawyers and paralegals to ensure that billing processes are on time and accurate. The successful candidate will also work with clients to answer account specific queries.

Position responsibilities include but are not limited to:

  • Pull prebills for lawyers for review & make revisions as per lawyer’s instructions
  • Provide direct assistance to lawyers in the production of their client accounts
  • Add disbursement fees to bills and process client and internal disbursements
  • Finalize and ensure bills are sent outPost-billing administrative processes
  • Coordinate with clients regarding payments as required & respond to any billing inquiries
  • Run Credit cards daily and enter in the software
  • Carry out accounts receivable tasks as required
  • Billing and time related data entry
  • Provide assistance/backup support as required to other members of the finance team as required
  • Perform other related duties as required

Requirements:

  • 2+ years experience working in administration,
  • Billing Clerk/Accounts Receivable experience would be an asset however, training will be provided
  • Strong communication skills, both written and verbal
  • Exceptional interpersonal skills and ability to work collaboratively in a team environment
  • Organized and meticulous with follow-up and detail
  • Ability to take the initiative, prioritize and multitask
  • Ability to work overtime on occasion
  • Basic knowledge of accounting principles, practices, and procedures an asset
  • Proficiency in using MS Office applications, particularly Excel
  • Experience in a legal environment and with Unity (Esilaw) or other legal accounting software is highly desirable

Candidates are asked to email a cover letter and resume detailing education, previous experience and salary expectations to the attention of:

Amanda Bulk
Crossroads Law
abulk@crossroadslaw.ca

We appreciate all applications however only selected candidates will be contacted for an interview.

What our team has to say

I feel so fortunate to work alongside such an exceptional group of people at Crossroads Law - we truly have each other's backs! The leadership team is inspiring, fostering a collaborative and team centric culture. Thriving in an environment that celebrates professional growth and legal excellence is incredibly rewarding.

Debbie Overbury
Paralegal

Working at Crossroads Law offers exceptional work-life balance, creating a friendly and collaborative culture that is quite unique in the legal field. The leadership team promotes a sense of ownership, empowering staff to contribute in a meaningful way. It's a workplace where our well-being is a priority, colleagues are supportive, and everyone takes pride in their work!

Mayra Avella
Paralegal

From legal assistant to paralegal, working at Crossroads Law has opened so many opportunities for professional and personal growth. They have built a culture of recognition, rewarding your contributions whether big or small. The leadership team encourages innovation, considering out-of-the-box solutions and strategies to make our work more efficient and to keep everyone engaged. I am so proud to be part of such an amazing team!

Neetu Minhas
Paralegal

Crossroads Law prioritizes not only our clients but also our team. They emphasize the importance of maintaining a healthy work-life balance, and I’ve had the privilege of experiencing what a positive difference it makes, both inside and outside of work. It’s been an exciting journey to grow with this firm as we continue to expand our amazing team, all while enjoying the camaraderie and positivity that define our work environment.

Vivian Wu
Paralegal